Questions answered

A number from 0 to 100 that reflects how complete and unambiguous your product page data is for ChatGPT, Gemini and Copilot, including whether brand, identifiers, price, availability and variants are present, valid and consistent. It is calculated from the public pages Viplor reads during an audit, for your store and each product.

The Agents score checks 19 binary criteria marked Met, Not met or Not checked. Not checked criteria are not counted. Its category weights are C1 16, C2 34, C3 38, C4 4 and C5 8. The score is 100 times Met points divided by verified points, rounded half up. A proven Not met result for B1 or C4 caps the score at 49. A store that reads well for shoppers can still score low. D3 and D3b, and D5 and D5b, are separate steps. Many Shopify themes do not include shippingDetails, MerchantReturnPolicy or itemCondition in their product data by default.

B4 is worth 11 points and requires a valid GTIN with 8, 12, 13 or 14 digits and a valid check digit. An MPN or SKU does not count. Robots checks follow four cases: a named ViplorBot opt out means no score and an opt out message; a platform default rule, such as Shopify blocking /cart, is Not checked; a merchant added rule for all robots that closes a page useful for buying is Not met and the rule is stored; anti bot blocking makes C1 Not met and leaves the other points Not checked.

Scores map to three bands:

• Incomplete (0–49): Key product fields are missing from your pages' data.
• To complete (50–84): Some of the product data is in place; important gaps remain.
• Well filled (85–100): The product data on your pages is filled in for the checks that apply.

The band describes the data on your pages, not how any assistant will treat your store.

Some explanatory text in a report is written with AI and can contain mistakes, so review it before acting on it.

No. Viplor does not measure real presence, predict or guarantee visibility, ranking, recommendations, traffic or sales in any AI assistant or search engine. The product data score checks page data for ChatGPT, Gemini and Copilot. The separate Agents score checks Viplor criteria. What each assistant does with that data is up to the assistant.

Viplor works from your public product pages, so it does not depend on your platform and needs no plugin or integration. If a shopper can open a product page without logging in, Viplor can usually read it. Content that appears only after scripts run in the browser may not be visible to it.

Yes. Viplor is read-only: it never logs in to your store and never installs or changes anything. It reads only public pages, follows your robots.txt, and reads your pages gently, one request at a time.

Only submit stores you own or are authorized to audit.

Cancel anytime from Settings → Billing (or the Creem customer portal). You keep access until the end of the period you have already paid for, and you will not be charged again.

Refunds are covered by our Refund and cancellation policy. They are processed by Creem, our Merchant of Record, to your original payment method.

Use “Delete your account” in the app, or e-mail hello@viplor.app from your account address. After a 7-day waiting period, during which you can still cancel the request, we erase your personal data and keep only the billing records we must retain for accounting, without your name, e-mail or store. If you have an active subscription, confirming the deletion also ends it, so you are not charged again; the rest of the period you already paid is not refunded. Details are in our Privacy Policy.

Viplor is built and operated by BALTICSOUTH OÜ, a company registered in Estonia (registry code 17114245, VAT number EE102799390) and based in Tallinn. You can reach us at hello@viplor.app.