Support
How can we help?
Questions about your account, an audit, billing or your data: write to us and a person will answer.
- Reply time
- We reply within 2 business days.
- Helpful to include
- Your account email and your store address.
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Cancellation and refunds
How to cancel from Settings → Billing (or the Creem customer portal), and when refunds apply.
Refund policy -
Your data
What we collect, who processes it, how long we keep it, and how to delete it.
Privacy policy -
Your account
Sign in to see your audits, manage your store and open the billing portal.
Sign in
BALTICSOUTH OÜ · Registry code 17114245 · VAT number EE102799390 · Karamelli tn 2, Kesklinna linnaosa, Tallinn, Harju maakond, 11317, Estonia